Privacy Policy

Our Contact details

Name: Caroline Pepper

Address: Tykes Cottage, Hurn Bank, Holbeach Hurn, Spalding, PE128JG

Phone Number: 07718044155

The type of personal information we collect

We currently collect and process the following information

Any personal information that you provide to us by filling in forms or sending us emails through our website. This includes information provided at the time of registering an account, purchasing services from us or requesting further services. We may also ask you for information when you report a problem with our site or the services you have purchased.
If you contact us by letter or email, records of the correspondence may be kept.
Details of transactions you carry out through our site and the fulfilment and administration of your orders.

How we use personal data

Most of the personal information we process is provided to us directly by you for one of the following reasons.

To register a customer account.
To handle customer service enquiries.
To process orders you have placed with us.
To carry out our obligations arising from any contracts entered into between you and us.
To notify you about changes to our service.

We will never sell your personal data to third parties.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are

Your consent. You are able to remove your consent at any time. You can do this by contacting Caroline Pepper at Info@prism-cc.com
We have a contractual obligation.
We have a legal obligation. Invoice information is kept for a minimum of six years as required under UK law.

Your data protection rights

Your right of access - You have the right to ask us for copies of your personal information.
Your right of rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erase - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to object to the processing of your information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you in certain circumstances. You are required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@prism-cc.com

You can also complain to the ICO if you are unhappy with how we have used your data www.ico.org.uk